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©2019 by Luxury Knot Life Style Solution

SHIPPING POLICY

Free shipping within India, we deliver in India through major courier partners.  Made to orders shoes gets dispatched in 3-5 business days, deliver in next 2-3 business  days . Our International delivery services are available for most countries in the world. Shipping will be automatically calculated at the checkout page when both the delivery destination is selected. Your order will be dispatched via the most suitable carrier, depending on size and weight.. Import taxes, customs duties and fees levied by the destination country only.  Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Our shoes are made to order. We guarantee you for genuine quality shoes only. Our returns policy means that if you are not fully happy with the goods you have received, you can return them to us (Will not be responsible for any returns costs) within 2 business days of receipt, providing they are in original resalable condition. Once returned, you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn and are not in original condition. 

Each shoe goes through a real effort, all components are assembled and finished through hands of our experienced craftsmen for consistent quality, if still you see any issue please share your feedback within 2 business days and will give you a free replacement. 

If you not sure about the size or it appears to be small, please don't try with force, return the shoe immediately and opt for a replacement. We will certainly give you your size. Also try the shoe on clean carpet or cloth with shoe horn. Usage issue at the time of trying does not qualify for return even if it is reported within 2 business days. We may ask for shoe and sole images before considering the shoe for return. 

We use genuine leather, soles and components hence shoe usage will or may produce wrinkles. Please don't consider this to be a manufacturing issue, only genuine leather usage produce wrinkles or leather scars. You can use wax or shiner on leather for better durability. 

Please note do not accept the packet if outer plastic is tampered.

RETURN AND REFUND POLICY

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